Moving fraud review from next-morning batch to real time

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The challenge

Fraud was reviewed the following morning from an overnight batch. By the time an analyst opened a case the funds had usually moved, and the rule set could not be changed without a release.

What we delivered

A streaming decision layer scores every authorisation inline, with the rule set owned by the fraud team rather than by engineering. Analysts now work a queue that is minutes old instead of a day old.

Disciplines

  • Platform engineering
  • Data
  • Run & govern

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